Approach
Quiet software, loud standards.
These principles guide how we choose, build and support our apps.
Evidence before code
We start with problems people repeatedly encounter. For Approval Nudge, that meant requests from teams who were tired of chasing approvals by hand.
Keep each app focused
We keep each app focused on the task it is there to do. A new feature has to make that task easier.
Every data path has a reason
The product's job determines where it runs. Approval Nudge runs on Atlassian's infrastructure. Each product explains the data and permissions it needs.
Know what you are installing
Each product page explains what the app does, its requirements and its limits before you install it.
Support that answers
Every app ships with a real support address and a stated response target — within one business day, Monday to Friday, 09:00–17:00 UK. We aim to acknowledge security reports within the same hours and handle them through coordinated disclosure.
And the flip side
What we don't do
No behavioural tracking
Our apps don't track your users. Some public website pages use GoatCounter for aggregate page counts, without cookies or fingerprinting. The apps themselves do not use it.
No dark-pattern trials
Trials, subscriptions and cancellation are handled through the relevant marketplace.
No feature sprawl
We add features when they help with the task the app is there to do.
No zombie apps
If an app ever stops earning its keep, we say so and retire it cleanly: we give notice and explain the next steps.
Product privacy policies, vulnerability reporting and disclosure timelines are published on our privacy and security pages.
Sound like software you'd trust?
Start with Approval Nudge — Standard is free at Atlassian's up-to-10-user app tier.